Frequently Asked Questions
| Parkside Crossing offers thoughtfully designed 1-, 2-, and 3-bedroom apartment homes in Austin, TX, ranging from 647 to 1,209 sq ft, with spacious closets, breakfast bars, and full-size washer and dryers. |
| Select apartment homes include private yards, offering added outdoor space within our Austin community. |
| Tour our community in person or explore our apartment through a convenient virtual tour option. |
| Apply for your new apartment home online or visit our leasing office for in-person assistance in Austin, TX. |
| Applicants must provide income verification such as pay stubs, offer letters, tax returns, or bank statements, which are verified through NOVA. |
| To qualify for our apartments, applicants must earn at least 2.5 times the monthly rent. |
| Subleasing is not permitted at this apartment community. |
| Renter’s insurance is required for all residents at Parkside Crossing. |
| Lease renewals can be completed quickly and easily through the resident portal. |
| We do not offer affordable housing options at Parkside Crossing. |
| Standard fees include a $50 application fee, $150 administrative fee, and a security deposit ranging from $750 to $1,750. |
| Move-in assistance services are not currently offered. |
| Early lease termination is subject to a $1,750 fee. |
| A 60-day written notice is required prior to move-out. |
| Residents must submit notice, vacate by the lease end date, and return the apartment home in clean condition. |
| Security deposit refunds are processed within 30 days after move-out. |
| Security deposits range from $750 to $1,750 and are due at move-in. |
| Utilities are not included in rent. |
| Residents can choose from Spectrum, Verizon, or Google Fiber for high-speed internet service. |
| Rent payments can be made easily online through the resident portal. |
| A monthly pest control fee of $6 applies. |
| On-site parking is available, with covered parking options offered for $35 per month. |
| Overnight guests may stay up to two days per week and must register their vehicle in designated visitor parking. |
| EV charging stations are not currently available. |
| Parkside Crossing is a pet-friendly apartment community in Austin, welcoming you and your furry companions. |
| A pet deposit and monthly pet rent are required for pet-friendly apartments in Austin. |
| Breed restrictions apply; please contact the leasing office for full pet policy details. |
| Enjoy pet-friendly amenities including a private dog park and on-site pet spa. |
| Community amenities include a resort-style pool, fitness center, business center, sand volleyball court, playground, and outdoor grilling areas. |
| Each apartment home includes a full-size washer and dryer for added convenience. |
| Bike storage is not currently available at the community. |
| High-speed internet access is available throughout the community. |
| Packages are delivered directly to your apartment home for convenience. |
| Virtual tours are available to explore our apartments in Austin, TX from anywhere. |
| Furnished apartments are not available at this time. |
| Parkside Crossing is conveniently located near IH-35, Loop 1, and the 45 Toll Road for easy access around Austin. |
| Nearby attractions include The Domain and La Frontera, offering top shopping and dining in Austin, TX. |
| The community is served by Round Rock ISD, including Joe Lee Johnson Elementary, Deer Park Middle School, and McNeil High School. |
| Residents can enjoy 1–2 community events each month, creating a connected living experience. |
| Quiet hours are observed from 10:00 PM to 7:00 AM. |
| Noise concerns can be reported directly to the leasing office for prompt assistance. |
| Parkside Crossing is a non-smoking apartment community. |
| Maintenance requests can be submitted easily through the resident portal. |
| Most maintenance requests are addressed within 24 hours for timely service. |
| Residents enjoy a well-rounded amenity package at this apartment community, including a resort-style pool with BBQ areas and Wi-Fi, fitness center, sand volleyball court, and a resident clubhouse with business center and fireplace. Additional features include a pet park with wash station, playground, gated access, and convenient proximity to top shopping destinations like The Domain and Round Rock Outlets. |
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